Effective Date: 11/19/2024
At KRYS Remodeling, we are committed to protecting your privacy and ensuring a safe online experience. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any way. By accessing our website or engaging with us, you agree to the terms outlined in this privacy policy.
We collect various types of information from users who visit our website or interact with us. The information we collect is necessary to provide you with our services, communicate with you, and enhance your overall experience.
Personal Information: When you submit a form on our website, book an appointment, or contact us for a consultation, we collect personal details such as:
• Name
• Email Address
• Phone Number
• Address
• Project Details
This information is collected only when you voluntarily provide it. You may choose not to provide certain information, but it may limit your ability to use certain services or features.
Non-Personal Information: We also collect non-personal information through automated technologies such as cookies, web beacons, and server logs. This information is used to analyze website traffic, improve user experience, and understand the preferences and behaviors of visitors. Non-personal data may include:
• IP Address
• Browser Type
• Operating System
• Referring URL
• Date and Time of Access
We use the information we collect for a variety of purposes, primarily to provide you with the services and support you request. The ways in which we use your personal and non-personal information include:
• Providing Services: We use your personal information to fulfill the services you have requested, such as booking consultations, processing project details, or providing support during a renovation project.
• Communication: We use your contact information to communicate with you about your inquiries, appointments, or project updates. We may send you emails or phone calls to discuss your project, provide status updates, or inform you about promotions and offers (with your consent).
• Marketing & Promotions: With your permission, we may use your contact information to send promotional materials, newsletters, or other marketing content about our services. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email or by contacting us directly.
• Improving Our Services: We use non-personal information, such as website analytics, to improve the functionality and performance of our website, enhance user experience, and better understand your needs. This information helps us refine our content, services, and customer support.
KRYS Remodeling is committed to ensuring the security of your personal information. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
• Data Encryption: All sensitive data, including personal and financial information, is transmitted through secure servers with SSL (Secure Sockets Layer) encryption. This ensures that your information is protected during transmission.
• Access Control: Access to your personal information is restricted to authorized personnel only. We maintain strict access controls to ensure that only employees or contractors who require access for the purpose of providing services can view your information.
• Storage & Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required by law or to resolve disputes. After this period, your information will be securely deleted.
At KRYS Remodeling, we value your privacy and do not share your personal information with third parties except in the following circumstances:
• Service Providers: We may share your personal information with trusted third-party service providers who assist us in running our business. These service providers are contractually obligated to use your information only for the purposes of providing services on our behalf and are required to keep it confidential.
• Legal Compliance: We may disclose your personal information if required by law or to comply with a legal process, such as a court order or government request. This may include sharing information to protect the rights, property, or safety of KRYS Remodeling, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you in advance of any such change in ownership or control of your personal data.
You have the right to access, correct, update, or delete your personal information at any time. If you would like to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
• Access & Correction: You may request a copy of the personal information we hold about you and ask for corrections if there are inaccuracies.
• Opt-Out of Marketing: If you no longer wish to receive promotional emails or marketing communications, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email we send or by contacting us directly.
• Cookies & Tracking Technologies: You can control the use of cookies and tracking technologies through your web browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of the website may not function properly without cookies.
KRYS Remodeling does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will update the “Last Updated” date at the bottom of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights related to your personal information, please contact us at:
KRYS Remodeling
Phone: Ziggy: 708-441-9481
Phone: Chris: 708-323-5012
Email: [email protected]
